Privacy Policy

Last updated: October 5, 2026

At ComfyLuxe ("we", "us", "our"), your privacy matters. This policy explains what information we collect when you visit comfy-luxe.com or place an order with us, and how we use it.

Information We Collect

• Order information: when you make a purchase, we collect your name, email address, shipping and billing addresses, phone number, and payment details. Payment details are processed securely by our payment providers; we do not store full credit card numbers on our servers.
• Account information: if you create an account, we store your name, email address and order history so you can check out faster and track your orders.
• Contact information: when you email us or use our contact form, we keep your message so we can respond.
• Marketing preferences: if you subscribe to our newsletter or SMS updates, we store your email address or phone number until you unsubscribe.
• Automatically collected information: like most online stores, we automatically log your IP address, browser type, device information, pages visited and access times to operate and improve our site.

How We Use Your Information

• To process, fulfill and deliver your orders, and to communicate with you about them.
• To provide customer support and respond to your questions.
• To send you order updates, and — only if you opted in — newsletters and promotional offers. You can unsubscribe at any time via the link in any marketing email.
• To improve our store, products and customer experience, including through aggregated analytics.
• To detect and prevent fraud and to comply with legal obligations.

We will never sell, rent or trade your personal information to third parties for their own marketing purposes.

Sharing Your Information

We share your information only as needed to run our store:

• Shopify: our store runs on Shopify, which processes orders, payments and customer data on our behalf.
• Payment processors: to securely process your payment.
• Shipping carriers (such as USPS): to deliver your order — they receive your name, address and phone number.
• Analytics and advertising services (such as Google and Meta): to measure site performance and show relevant ads. These services use cookies as described below.
• Legal: we may disclose information if required by law or to protect our rights.

Cookies

We use cookies and similar technologies to keep items in your cart, remember your preferences, understand site traffic, and — with your consent where required — measure advertising performance. You can control cookies through your browser settings; blocking cookies may affect some store features such as checkout.

Data Security

Our site uses encrypted HTTPS connections, and payments are processed through PCI-DSS compliant providers. While no method of transmission over the internet is 100% secure, we take reasonable measures to protect your information.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of marketing communications. To exercise these rights, email us at info@comfy-luxe.com and we will respond within a reasonable timeframe.

Children

Our store is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.

Contact Us

Questions about this policy? Reach us at info@comfy-luxe.com, by phone at +1 (866) 600-0582 (Mon–Fri 9:00am–5:00pm EST), or by mail at:
ComfyLuxe
107 Allen Blvd
Farmingdale, NY 11735, USA